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R P Day & Co
15 Tunwell Greave
Sheffield
S5 9GB
UK

re-platers of fine cutlery


Privacy Policy



CUTLERY / FLATWARE RE-SILVER PLATING SERVICE
Other Items of Silverware Also Renovated
-

Tea Services, Candlesticks, Cups, Trays, Bowls, Ornaments, Trophies, etc

Re-Plating Enquiry Form

Here we are able to offer you the ability to have your silverware re-plated to restore it to near the condition it was when originally purchased.

Send us your tired, old cutlery or silverware and we will have it repaired, replated and refurbished. Polishing is also available for stainless steel or sterling silver products.

Turn These...
Before Re-Plating
Into These...
After Re-Plating

OR

This

Into This

Cream Jug Before Re-Plating
Cream Jug After Re-Plating

PRICES
The price you will pay depends on the thickness of silver that is to be re-plated, the number of items and your location. Non-cutlery items will usually need only 10 microns of new silver but cutlery with higher usage might need more and we can offer you 3 choices of thickness for cutlery:

10 Micron Thickness
(20 Year Plate)

20 Micron Thickness
(30 Year Plate)

30 Micron Thickness
(40 Year Plate)

These prices are typical for standard cutlery pieces -
£6.00 Per Item
+ Postage & + VAT
(VAT in UK & EC)
£7.00 Per Item
+ Postage & + VAT
(VAT in UK & EC)
£7.50 Per Item
+ Postage & + VAT
(VAT in UK & EC)
Prices above are for regular size cutlery/flatware items only.
For hostess, large items and non-cutlery pieces, please send a couple/set of digital photos with dimensions that we can show to the factory for assessment and quotation. Be sure to quote sizes and as much information as possible e.g. whether there is a mix of material, a wooden base, whether dismantling is necessary/possible, what is the base metal, is there any damage, etc, etc.
Please send to: Sales@SteelCityCutlery.com or use this Image Upload Facility (don't forget to send the form below first).

Payment wil be required in advance of the work being carried out. This can be made via the following ways:
1. Payment by cheque, made payable to R P Day & Co.
2. Online via Credit/Debit Card using our secure server.
3. Via Paypal.
4. Via Bank Transfer (details will be provided after Quotation) .

DISCOUNTS
We are able to offer bulk discounts for multiple pieces depending on the number. Fill in the form below and include the total number of pieces and we will provide you with a price.

THE RE-PLATING PROCESS
The process of replating was discovered in the 1840's. A nickel silver or copper item is coated with silver cyanide where the additonal silver is applied electrolically (using a current). This deposits the silver onto the base metal and ensures a strong adhesion. the more silve that is applied, the longer it is expected to last before needing replating again.
As a rough guide 10 microns is expected to last 20 years with reasonable care and use, 20 microns 30 years and 30 microns 40 years.

Play VideoVideo Clip of the Replating Process
(this is from a US web site - unconnected company; avi file)

SAMPLE PRICES, INCLUDING POSTAGE AND VAT
(Assuming UK Delivery)

Number Of Pieces
10
Microns
20
Microns
30
Microns
5
£40.80
£46.80
£49.80
10
£79.20
£91.20
£97.20
15
£117.60
£135.60
£144.60
20
£156.00
£180.00
£192.00

WHICH ITEMS CAN BE REPLATED?
Cutlery — Holloware — Trophies — Trays — Bowls — Dishes — Ornaments — Tea/Coffee Sets — Candlesticks — Cups — Toast Racks — Cigarette Boxes — Vases — Etc.

Why not get your family silver rejuvenated? Sterling silver items can become tarnished despite regular cleaning over the years and a new coat of silver would be just the job to bring it back to near-originial condition.

POLISHING / SHARPENING
We can also offer you a polishing and/or sharpening service for stainless steel / sterling silver cutlery. Let us know which items you have and what you need doing, and we will get back to you with prices. Silver plated items (EPNS) are not suitable for polishing as this will cause the existing layer of silver plate to be worn down.

HOW LONG WILL REPLATING IT TAKE?
Turn-around time is estimated at 4-6 weeks, depending on the number of items being re-plated and the work schedule of the factory. Some very large items might need to be outsourced and these could take a little longer. We will undertake one-off pieces or batches of many items.

INTERNATIONAL ENQUIRIES
We are happy to receive enquiries from national and international customers.

HIGH QUALITY SILVERPLATING SERVICE
You can be certain that your silverware will be correctly treated, restored and returned to you in an enhanced condition. The factory handle these pieces with precision and care to achieve the highest quality to exceed expectations. Whilst restoration to precise original condition might not always be possible, depending on the current condition of the piece(s), significant improvements are assured. See the feedback from customers elsewhere on this page.

WHICH MATERIALS CAN BE REPLATED WITH NEW SILVER?
Sterling Silver, Copper or Nickel Silver are all capable of being re-plated. EPNS is the commonest form of silver plate, particularly for cutlery and this can be readily re-plated. Copper and brass are also good for the base metal (the metal that is underneath the layer of silver plate). Sterling Silver pieces can also be re-coated. (For other base metals - please see below or ask).

Stainless Steel items make for a much trickier process and this has led to the factory being disinclined to offer plating if stainless steel is the base metal. They may be able to assist if a large quantity is involved so please ask us and tell us how many pieces you have.

EXCEPTIONS
There are some base metals and items that are unsuitable for replating.
The factory does not re-plate if the base metal is:

  • Chrome
  • Zinc
  • Aluminium
  • MAZAC (Magensium-Aluminium-Zinc compound)
  • Mild Steel / Carbon Steel
  • Pewter
  • Britannia Metal - This may be marked as EPBM (Electro-Plated Britannia Metal). BM is unsuitable due to the fact that it is a soft metal and may be damaged during the restoration process.
  • Jewellery & Necklaces are usually unsuitable due to the size of the items. Small jewellery items are usually too delicate for the factory's machinery so a jeweller might be your best source of renovation for these.
  • Stainless Steel (EPSS) is being rejected by the factory at the moment unless large volume numbers are involved. Please ask if your pieces are stainless steel as polishing is still possible.
  • Anything with a wooden/glass base that cannot be detached. Only metal parts can be replated.
  • Any item that contains china, enamel, wicker or wooden handles, or porcelain will be done only at the customer's risk.
  • Candlesticks with a solid resin base.
  • Photo Frames as these are too delicate.

If you are not sure whether your item is suitable, please ask via the form below and send us a photo or two so that the factory can assess. Alternatively, you can send the item in for assessment. Should it prove to be unsuitable for replating we will only charge you for return postage.

EXPECTATIONS & LIMITATIONS
Do please appreciate that re-plating will not make up for damage sustained over the years e.g. pitted, corroded, chipped or deeply scratched items. Whilst your silverware can be given a much brighter and smoother appearance it may not be possible to overcome significant damage. We don't assert that items can be restored to "as new" condition, but real improvements in appearance will be evident. If you have items that are maybe too far gone, it may be better to consider replacing with new, rather than re-plating. Be assured that if you do choose to have your pieces re-plated that the factory will do the best job that they can.

Only very limited repair services are usually accepted by the factory e.g. straightening the tines on a bent fork. Other jobs requiring more major forms of repair will need to be individually considered by the factory. Good descriptions of what is required together with photos of the work needed should be supplied.

The factory will do their best to preserve any existing engraving.

IMPORTANT - RISKS:
Unfortunately, on occasions, damage can occur during the renovation process and this is unavoidable. This may be due to hidden aspects e.g. the tang of a knife blade may be corroded within the handle and may break off. It would be impossible to see inside the handle prior to working on a knife. Some other problems can occur and they might not be forseeable until work has begun or has been completed. Please note that you will be required to accept the possibility that some items may break or become otherwise damaged/marked notwithstanding the best efforts of the workforce at the factory. If you do not wish to take the risk, then please consider replacing rather than re-plating/re-polishing.

NB - silver plated knives (and sterling silver knives) are usually made with a stainless steel blade. Silver plate is not a durable enough material to be used on a knife blade. It would quickly wear away during use so knives are made with a mix of silver on the handle, and steel on the blade. Therefore, when you seek a re-plating of knives, note that it is the handles only that will be re-plated. It is likely that the factory will give the blades a polish to brighten them up though so some improvement in the blades should be evident.

The factory reserves the right to decline re-plating work after inspection of pieces where damage is too great or there are serious risks of further damage during renovation work. Some items (usually non-cutlery pieces) often have intricate design patterns on them and this makes for more complicated tasks for the re-platers. If you have a bowl or dish for example that has a complicated pattern on it, a good photograph or two would really assist the factory to assess the size of the task and to quote for the re-silverplating.

POSTAGE & INSURANCE COSTS
These will be quoted on receipt of a detailed specification from you as to what items you need to be replated and the numbers required. It helps if you can give us an estimated value for insurance purposes when we return the finished item(s) to you. Basic postal insurance is for a low value unless enhanced cover is taken out. Please state the value on the enquiry form below so that your return goods can be covered at higher levels than are provided by basic mail services.
When sending the piece(s) to us, please include: Your Name, Address, Postcode, Phone number, Email address and Insured Value.

HOTELS & RESTAURANTS
Because it is often difficult to locate good matches for your existing stock, and because of the high cost of buying a large number of brand new sets for your hotel or restaurant, you may well find it much more cost-effective to have your existing pieces renovated and re-plated. Special rates may be possible for bulk numbers so please ask. The silverware in a restaurant is not far behind the food as a guide to the quality of the establishment. Don't let your table cutlery let down your restaurant.

Cream Handled Knives REPLACEMENT KNIFE HANDLES
We can replace old bone handled knives with new dishwasher-safe replacement handles. Please fill in the form for details and pricing.

CABINET REPAIR & RESTORATION
We can now offer restoration of old and vintage cutlery cabinets. Old cabinets can be redesigned to fit new cutlery.
Standard interior colours are available in black or blue.

STORAGE OF REPLATED ITEMS
Would you like to keep your newly-replated items in pristine condition? We can supply you with Cloth Rolls to store your cutlery pieces. These can hold 12 items in each roll and are available in dark blue or gray and can be supplied in standard and teaspoon sizes. For more details and ordering, see here - Standard Cloth Rolls / Teaspoons Sized Rolls.


RE-PLATING - DO WE NEED IMAGES?

Please complete the form below or contact us and we will be happy to provide a quote. If you are asking about items other than standard cutlery pieces, the factory will need to assess the cost for quotation purposes so please can you be ready to supply digital photos to assist them. After you have sent the enquiry form below, you will be taken to a page with an Image-Upload interface where the photos can be supplied. Alternatively, you can send us the photos by way of e-mail attachment (to Sales@SteelCityCutlery.com).

Items We Don't Need
To See Images Of...
Items Where Images
Will Need To Be Supplied
Dessert Knives Trays & Dishes
Table Knives Candlesticks
Tea Spoons Vases
Fruit Forks Candle Snuffers
Dessert Forks Trophies & Cups
Table Forks Cigarette Boxes
Cake Forks Anything with an intricate pattern
Soup Spoons Jugs
Small/Regular Cutlery Items Tea/Coffee Pots
  Bowls
  Christening Mugs/Cups
  Baskets
  Instruments
  Industrial Components

RE-SILVER PLATING ENQUIRY FORM
(Please do not use this form to offer us your own goods)

Your Name:
Business Name:
Your Email:
Address:
 
County/State:
Post/Zip Code: 
Country:
Telephone Number:
How many items require re-plating?
How many items require polishing?
How many Microns thickness of silver plating do you require:
Guide: 10 microns is usually adequate for items that do not get heavy usage. Cutlery may warrant 10, 20 or 30 microns.
Estimated Item(s) Value:
Do you know what the base metal is e.g. EPNS?
Description of Items:
Sizes / Dimensions
(for larger/non-cutlery items):
Any Other Comments:
(e.g. are there any non-metal parts that cannot be easily removed?)
 

re silver plated sugar bowl


MORE CUSTOMER FEEDBACK

The refurbished cutlery has landed!
Thank you. You have given my aged cutlery renewed life. The cutlery was a gift from my parents some 50 years ago and the re-plating is so much better than having it fall into disuse.
From my first enquiry you have been very quick and efficient - a pleasure to do business with you.
Thanks again and Best regards
R.S.

We have received the bowl back. It is absolutely brilliant. We have quite a few items of plate which require re-plating . We will send photos for price estimate. Many thanks
AW

Just a line to let you know that we have received our re-plated forks from you this morning and we are delighted with them.
Thank you so much for all your help and attention.
P.F.

Got the spoons - brilliant job. Now I have found you I am sure there will be more small items.
G.P.

Thank you for the safe delivery of our toast rack. We are absolutely delighted with the results! I shall be sending some other items in due course.
Regards,
P.R.

Just received back my scissors - They are beautiful, thank you SO much. Such a wonderful transformation.
Best Wishes,
J.H.

The tankard has just arrived - It looks great.
My customer will be delighted.
An heirloom restored for the next generation about to be born.
Thank you,
C.L. UK

Just to say thank you so much for the cheese domes. They look amazing.
M.L.

Our forks arrived yesterday and we are over the moon at how great they look. I feel as if i am seeing them as my parents saw them at their wedding in 1913. Thank you so much. Yours very gratefully, AT, UK

Today I received back the silver fruit stand I sent to you a few weeks ago.
I just wanted to say how pleased I am at the result, it looks excellent and we are all happy to have a much loved piece back in the family looking like new!

Regards
G.B.

The Cracked Dish Challenge
The dish arrived yesterday.
What a super job. I am most impressed with the results you have been able to achieve from this item in such terrible condition (originally). Add an up-turned soup plate in the bowl, a Christmas cactus placed thereon and the result is quite spectacular.
Thank you very much again.
Very Best wishes,
A.G, Scotland

Before     After
Before         After

Our re-silvered candlesticks arrived here safely this morning. We are delighted with the result so please accept our thanks for an excellent job.
Kind regards,
T.A.

Cutlery has just arrived - WOW!!! What a huge difference, I am really delighted. Thank you very much for this excellent work.
C. N.

Many thanks. The 6 tablespoons arrived in the post today. We are absolutely delighted with the result. Good to know there are still true craftsmen around! Again with our thanks.
E.M.

We had the cutlery back yesterday and we are delighted with the results, it all looks fantastic and it has given it a new lease of life.
Thanks, J & J

Many thanks for the excellent job - The spoon looks stunning now!
Best wishes,
N. M.

My apologies for not acknowledging the receipt of my cutlery. It has arrived and is now perfect.
Thanks you for your help with this.
Regards

D.D.

Thank you for the transformation you have effected on the forks, which now look too good to use, and the handles of the knives which makes them look as good as new. This is going to make food a much more enticing prospect!
E.R.

Spoons arrived - great! Many thanks for your excellent service.

Regards.
L.C.

We received our cutlery back yesterday.
The cutlery never looked so good – when I bought it in 1993 it had already lost all his shine.
Your company did a WONDERFUL job – we are over the moon!
We will definitely recommend you ...
KW, France

I was delighted to receive these items, which have turned out very well. I would like to send you another 8 similar items, please. Could you send an estimate of the cost please so that I can include a cheque?
many thanks,
FP

Hi Again, They arrived safely, Thank you so much. Fantastic job.
RS

All the items received safely and once again we are delighted with the transformation!

BH

I received the pieces yesterday. They look beautiful! I never expected the ladle to look as good as it does. The spoon as well although not quite in as bad a condition as the ladle.
Well done!!!
Thank you.
GB, USA

Received tray on Saturday very pleased with the result.
Many thanks,
LB

Spoon received safely back, a lovely job. Very many thanks!
KW, UK

I have just received the replated spoons and just wanted to say how thrilled I am with them. I have not seen them looking like this for 70 years! Thank you so much for your excellent service and workmanship. I shall recommend you to everyone and am looking round the house to see what else can be transformed.
With all good wishes, BH, UK

I have just received the previous items from Anne in Sheffield - they are lovely and I cannot thank you enough for such a beautiful result.
When I go through my stored stuff I am sure there will be many items needing doing. Kind regards, AG, USA
Also from same customer: Just as your email came in, the postman knocked - thank you so much - the little ladle is also beautiful now!

Received box today, it looks fantastic. Shall buy again.
MD, UK

This morning I received my basket and cutley which you kindly replated for me. I was so thrilled when I unpacked the very well packed box. It is absolutely beautiful! Thnak you so much. Using them will give me so much pleasure. They originally belonged to my mother and we found them when cleaning my parents' house. She used the basket to serve mince pies each Christmas and now I shall be able to do the same.
MB

Arrived - nice job thank you.
I have more for you to do and will be in touch in the week.
PC, UK

I would just like to thank you for my re-plated spoons. I am so pleased it has put the rest of my cutlery to shame. I will be in contact soon.
DC, UK

Just to let you know that the rose bowl arrived safely today. I an delighted with how it looks. Thank you very much.
AT, UK

The buckle arrived back on Saturday. What a transformation!

Very many thanks.
NS, UK

My candlestick has now arrived back safe and sound and it looks great!
Many thanks for a job well done.
Regards, DW, UK

Just to let you know how pleased I am with the 4 tablespoons and with the very speedy service. Thank you. regards
JB

Cutlery received back today - excellent, looks brand new will send the remaining items at the weekend plus one small item for silver plating.
Fantastic service, many thanks RS, UK

Just to say thank you so much for my rejuvenated frog (ornament) – What an improvement! He is safely back on the hearth, just in time to add to the Christmas sparkle. I do hope you are aware how much pleasure your work like this adds to the world.
SP, UK

Thank you for the safe return of my cutlery.
As before, I am extremely pleased with the work done and the speed of return, especially as it is close to Christmas. I shall not hesitate to recommend you and will probably be sending you more...
MM, UK

The package arrived safely this morning and I am absolutely delighted with what you have done with what were such horrid old silver plate items. Thank you SO much!
I shall probably be back to you in the New Year with some more!
IM-S, UK

I just wanted to confirm safe receipt.
We are absolutely thrilled with the job you have done. Thank you.
Best wishes, GP, UK

Received cutlery yesterday, very pleased, cant believe the difference!
Kind regards, AP, Scotland

I have just received back six pastry forks which you have re-plated. I am absolutely delighted with the results. Thank you so much. Excellent job.
CT, UK

The cutlery had arrived today. I have opened a couple of the packets, I am very pleased with the look.
Thank you. PY, UK

I got my soup spoon this week. I am soooo happy!! It came out absolutely wonderful!!!!! Thank you so much!!
NH, Switzerland

Very pleased with re-plated flask.
Thanks and regards
KS, UK

... many thanks indeed for returning the pieces I had sent to you for plating – admittedly a bit tongue in cheek. Then end result is superb. You will hear this continually, but they are as new. This is excellent work, for which all credit is due to your goodselves.
AG, UK

Yes, they turned up yesterday and look fabulous, so many thanks. My Great Aunt, Nan and my mum would be very pleased to see they've been preserved for another generation, the sentimental value is beyond price and there practical use has been restored, they'll be on the table once again.
Will send you details of commemorative tray for an estimate along with another spoon.
Thanks again JS, UK

A quick note of thanks for the fantastic resilvering of my old soup ladle. It's used almost daily and I think of your company every time I use it and how you have given the ladle a new lease of life. It looks as good as new.
Thank you GF, UK

I received my fish servers today. Thank you for your prompt and courteous service.
Regards NEM, UK

The cufflink has arrived and I just wanted to say thank you for taking the time and effort to deal with such a small item so efficiently. My son will be very pleased.
With many thanks Best wishes VS, UK

Parcel of silver safely received today - very prompt service! As before, a very nice job - including the preservation of "historic" dents in one spoon.
We can't, I'm afraid, offer you any further business ourselves, but I will certainly recommend you to friends. We have been very pleased with all aspects of your service.
Best wishes, AL, UK

I'm sorry ... I meant to email you to thank you for returning the cutlery. We're very happy with the way it turned out, bearing in mind the original condition.
Thank you very much.
Regards, JJ, UK

Another fabulous triumph and with speedy delivery too!!! Many thanks to you all and best wishes for 2014. PD, UK

The 6 forks arrived safely today - just in time for Christmas, which is brilliant.
Workmanship looks excellent - a very smooth clear finish, and the old engraving showing through very nicely.
Very many thanks. We may well be coming to you again in the future with more of the family collection of worn-out silver plate!
Sincerely AL, UK

Order received, thank you - They look better than brand new, excellent!
DB, Reading

Just to confirm the cutlery came back a week or so ago and we're very happy with it - and the speedy turnaround.
Many thanks, JL, UK

This is just to let you know that the Rose Bowl you received from us for re-plating arrived back today and we are very pleased with the result. We know that our daughter will be delighted to have this bowl which belonged to her Great Grandmother.
Thank you. Mrs FF

I received the replated ladle in the post today, well ahead of the anticipated delivery date, thank you. I am delighted with the result - like new! I shall be pleased to recommend your service to my friends and acquaintances.
With kind regards, NM, UK

I have received the re plated forks - and they are LOVELY. I am so thrilled with them - thank you so much.
Please pass on my thanks to the staff and to you.
Many many thanks
ES, UK

My cutlery has just been delivered and looks amazing – thank you!
Thank you also for such a speedy turnaround, it’s greatly appreciated.
I have already passed on your website details to my sister and you should hopefully be getting an email from her about some re-plating.
Best regards, NLS

Just to let you know that I have just received the knives that you were repolishing for me and I am delighted with the result. Thank you very much and can you advise me how to keep the knives especially the blades looking as they now do and the best way to clean them. Many thanks JG, UK.
(Customer was referred to the "CATRA - Care of Cutlery" link - on this page: Cutlery Care Advice.)


RE-PLATING FEEDBACK:-

I want to say thank you for the quick return of my late Mum's childhood dessert spoons. They look so lovely and caused lots of tears. I am so pleased I found your company online & will certainly be recommending you..
LG

Just received our cutlery. The silver re-plating has made a remarkable improvement.
Many thanks,
NM

I received the re-silvered candelabra a day or two ago and it is beautiful! I shouldn’t have been surprised of course, but it was just perfect — like new. So pleased.
Many thanks,
NA, Canada

I just received the cutlery from you.
My first words were "Absolutely Brilliant!".
Thank you mate.
GB, Australia

The two spoons arrived today. The result is far better than my wife and I expected, in fact we couldn't believe they were the same spoons! Very many thanks for a grand job.
Best wishes
AA, UK

My fork arrived yesterday. It's beautiful!
Thank you so much. CP, UK

Received cutlery yesterday, very pleased, cant believe the difference!
Kind regards

AP, UK

Thank you so much for the care & workmanship you gave to my mother's silver. Each piece is quite lovely. Needless to say, the next two generations of my family who get to use it after me will cherish it as the last two generations have.
CC, Idaho, USA

I have received the vase base today, many thanks for organising it's refurbishment, it is now fit for purpose and as a friend has said today it will look lovely filled with sweet peas in the summer, the sweetpeas are already growing so we will look forward to the result. Much better than it being in the loft in a box.
I am most grateful.
Best wishes MB, UK

My wife and I would like to thank you for the quick return of the two spoons we sent for silver-plating last week. We are delighted with the results, and the spoons are transformed.
Thank you also for straightening them. At one time, many years ago, I used them as tyre levers when repairing cycle punctures!
Best regards, JS, UK

I have just received my forks today and they are amazing compared to how they looked before. When I first saw them after their 24 hours in Silver dip I thought they were ruined. They are now just as good as new.
Thank you very much, JF, UK

Re-plated spoon - I'm delighted with it. Your company did a beautiful job.
CM, UK

Received my cup, fork & spoon .... fantastic .... Thank you
MB, UK

I just wanted to thank you for the lovely job you did recently on silver plating a spoon/bangle ...
Regards RS, UK

thanks for the tankard recieved today
must say - well impressed with the " new " tankard
first plating was 1949 so will contact you in 2075 to see if your work is up to the orginal standard !!!
Thanks again
DH, UK

Just to let you know I have received my spoons and I am absolutely thrilled with the job. The quality of what you have done is excellent.
The spoons belonged to my mother's mother who is no longer with us but my mother can hardly believe they are the same spoons, and it means so much to her.
Thank you so much for the great service.
A. M.

"The re-silvered meat plate cover arrived on Mon. The result is excellent, thank you.
My 90 year old aunt is very pleased!"
S.B.

"The mug arrived this morning much to our delight.
It is absolutely splendid for such a reasonable price and I would like to thank you and your team for beating the deadline by a large margin.
Thanks once again.
Regards,
Paul

"Received the resilvered items. I am so pleased what you have managed to achieve after constant use in our family for 72 years! How you managed to level off the forks is amazing. I shall now look forward to using them for a further 20+ years."
D.C., UK

"Replated cutlery arrived safely. It looks fantastic, are you sure that they are not new replacements? Anyway, many thanks."
NM, UK

"The spoons have been received and we are very pleased with the finished articles and your service. Thank you." CN, UK

"We are thrilled with the 3 tablespoons you have replated for us. They are beautiful! I have one more tablespoon requiring replating..."
G.S., UK
From same customer after another item re-plated:
"Just to let you know that we have received the spoon – and you've done a beautiful job, as usual! Many thanks. Kind regards, GS"

"I think we might send the rest of our silver back to the guys in the factory for polishing. What a difference in the shine."
MT, Australia

"I now have it and its BEAUTIFUL. Thank you." MD, UK

"I received the cutlery I sent you for resilvering back
I am highly delighted. Thank you so much for a great job.
I am so pleased that I would like to send you a further 23 pieces..."
GC, London

"My sugar bowl and spoon arrived today and I have just opened the parcel.
I wasn't expecting it to be dealt with so quickly which was a lovely surprise.
They may not be the most unusual items you have had to restore but I feel your care and attention has been very worthwhile. I am extremely happy with the work carried out making the pieces look very special.
Many thanks for your help.
Kind regards, SL" UK

"Cutlery received and look very good, better than new. Thanks."
PM, UK

First batch of cutlery received yesterday.
Thank you very much, it looks very lovely.
Best wishes CR

Just to say I received the cutlery today and we are absolutely delighted with the job that has been done on them. Thank you ! Regards, M & CC

Thank you for my replated water jug; I'm amazed at how good it looks, far exceeding my expectations!
Best regards, GB, UK

Replated salver arrived safely in good condition thank you. Good to have it back looking fine.
PB, UK

Many thanks, the cutlery arrived bang on time to catch us on our way through the UK.
I must say that you have done a marvellous job. Although their plating is not as worn, we may have to have all the forks done on our next trip, just to match the glossiness!
Best regards JCAR

RE-POLISHING & SHARPENING WORK:-
knives received and we are very impressed.
Many thanks for your help and service
regards PG, UK

Many thanks for the tray & spoon now received.
Excellent job – well worthwhile.
Regards NG, UK

A note to let you know that the small laddle arrived safely here today. It is perfect. many thanks.
Regards DS, UK

Received cutlery today, many thank after a quick look at them I am very pleased so will keep your name in case I need you again.
PN, UK

Spoon received; brilliant. Many thanks.
Regards AH, UK

Just a quick email to let you know that my forks arrived back safely and that I am very impressed with the level of finish. They look fantastic! Thanks.
CM, UK

We received the forks today and just wanted to let you know that we are absolutely delighted with the results.
Thank you so much, Regards CE, UK

Just to let you know I have received my spoons and I am absolutely thrilled with the job. The quality of what you have done is excellent.
The spoons belonged to my mother's mother who is no longer with us but my mother can hardly believe they are the same spoons, and it means so much to her.
Thank you so much for the great service. AM, Scotland

Just received my sparkling cutlery - it looks fantastic (it won't be going in the dishwasher), thank you so much. I'll be in touch after Christmas for the next batch.
Again, many thanks, I'm so delighted.
Regards AM, UK