Re-Handling of Knives, Cutlery Repairs & Canteen Box Restoration

Here we are able to offer you the ability to have your cutlery/flatware restored* to near the condition it was when originally purchased.
* - Some limitations and exclusions apply.

Send us your old cutlery and we will have it repaired and refurbished. It is likely an image or two will be required to help the factory assess the work required.

Services Available

• Replacement Handles

  

  The factory are able to fit new handles to existing knives or to replace the existing handle with a synthetic one. We can replace old bone handled knives with new, dishwasher-safe replacement handles. Most people require the handle colour to be light cream but black is also an option. Complete the form below for pricing.

  

• Re-Attaching Handles

  We may be able to help with re-attaching handles but this is subject to assessment from the factory. There is a risk of damage during separation and processing. Stripping out the old compound is proving troublesome plus there is a risk of the tang snapping during removal. Please consider new handles as the best option.

  NEW - We may now be able to assist in replacing knife blades - please ask.

• Re-Plating & Polishing

  Sterling Silver, Copper or Nickel Silver items are all capable of being re-plated. EPNS is the commonest form of silver plate, particularly for cutlery and this can be readily re-plated. Re-plating will make you cutlery look like new again.
  Copper and brass are also good for the base metal (the metal that is underneath the layer of silver plate).
  Sterling Silver pieces can also be re-coated.

  See The Re-Plating Page For Details & Pricing

• Re-Polishing & Re-Sharpening

  We can also offer you a re-polishing and/or sharpening service for Stainless Steel / Sterling Silver cutlery. Let us know which items you have and what you need doing, and we will get back to you with prices. Silver plated items (EPNS) are not suitable for polishing as this will cause the existing layer of silver plate to be worn away. Fill in the form below with details of what is required and we will return to you with a quotation.

  NOTICE: You may notice some polishing compound residue on the pieces when returned to you. This will easily wash off before you use the cutlery again. It is advisable to re-wash in any event owing to the handling in-house that has taken place during working.

  

• Cabinet/Canteen Repair, Restoration & Re-Design

  We can now offer restoration of old and vintage cutlery cabinets. This factory are one of only a handful of companies in the world that can restore old and vintage cutlery cabinets.
  Standard interior colours are available in black, blue or red.

  Old cabinets can be redesigned to fit new cutlery pieces. Custom canteens can be designed.

• Straightening Of Handles / Fork Tines & Removing Dents

  If may be possible to straighten your handle if it has become bent or to straighten your fork tines. Fork tines often wear unevenly. The tips get bent and the outer tines end up being shorter than the two inside tines.

  A knife ending up bent is most often caused by putting it in the dishwasher or soaking in very hot water for an extended period of time. We reccommend against dishwasher use.

  The factory will attempt to remove dents but this may not always be possible.

  

Limitations

If the old handles are secured by way of rivetting, then this type is not suitable for standard handle replacement as offered here. We can only offer rivetted handles to be replaced by wooden ones and it is fair to say that the cost of making and fitting a new wooden handle tends to be prohibitively expensive compared to the cost of simply replacing. If you have items with rivetted handles, we would recommend checking the many excellent knives that we offer on our site here - Granton Knives.

Whilst restoration to the precise original condition might not always be possible, depending on the current condition of the piece(s), significant improvements should be evident.

Some damage cannot be repaired e.g. deep pitting, corrosion, chips or deeply scratched items but we can always refer damaged items to the factory for assessment. Photos and good descriptions of the problems will help.

If you have items that are may be too far gone, it may be better to consider replacing with new. Previously, we have been sent items that have been found in rivers etc. so a repair/restoration may still be possible.

You can send the item(s) in for assessment or Submit Digital Photographs. Should the piece prove to be unsuitable for repair/refurbishment we will only charge you for return postage.

Risks

Unfortunately, on occasions, damage can occur during the renovation process and this is unavoidable. This may be due to hidden aspects e.g. the tang of a knife blade may be corroded within the handle and may break off. It would be impossible to see inside the handle prior to working on a knife. Some other problems can occur and they might not be forseeable until work has begun or has been completed. Please note that you will be required to accept the possibility that some items may break or become otherwise damaged/marked notwithstanding the best efforts of the workforce at the factory. If you do not wish to take the risk, then please consider replacing rather than repairing/re-polishing. The factory reserves the right to decline repair work after inspection of pieces where damage is too great or there are serious risks of further damage during renovation work.

In the unlikely event of loss or damage to the items that you send in for work, please check that you have insurance that would cover the goods. The factory will take all reasonable steps to safeguard your property but events can sometimes happen that may result in loss or damage that are beyond our or their control. Household contents policies often cover "goods temporarily removed" so this may be worth checking should an unforeseen event happen.

Postage & Insurance

These will be quoted on receipt of a detailed specification from you as to which items you need to be repaired and the numbers required. It helps if you can give us an estimated value for insurance purposes when we return the re-worked item(s) to you. Basic postal insurance is for a low value unless enhanced cover is taken out. Please state the value on the enquiry form below so that your return goods can be covered at higher levels than are provided by basic mail services.

When sending the piece(s) to us, please include: Your Name, Address, Postcode, Phone Number, E-Mail Address, Insured Value and a Description of the Work Required.

REPAIR/RESTORATION ENQUIRY FORM

Please do not use this form to offer us your own goods

Section 1 - About You

Your Name:

Required

Business Name:

E-Mail Address:

Required

Your Address:

Street, Suburb, City, County & Postcode, Required

Your Country Location:

Required

Telephone Number:

Required

Section 2 - Service(s) Required

Cabinet Repair / Restoration / Re-Design / Custom Design

How many items require new Synthetic Handles? (ideally min. of 3)

How many items require Polishing?

How many knives require Re-Sharpening?

Section 3 - About The Item(s)

Description of The Item(s):

Sizes / Dimensions:

Estimated Item(s) Value:

Do you know what the metal is e.g. stainless steel?

Description Of The Work Required:

Required

Section 4 - Comments

Any Other Comments: (e.g. Markings On The Pieces / Do you have a Deadline?)

Human Authentication:

Required

Type the above number:

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